Remote eCommerce Operations & Customer Service
Work ON your online store, not IN online retail!
Does running your online store feel like a full-time job? If yes, please keep reading.
But first, we wanna tell you something important:
This’s NOT a cheap remote customer support/operations service that will give you agents who can barely speak English, can barely be trusted, or do a sloppy job.
Or give you management headaches.
If that’s what you’re looking for, this isn’t for you.
However, if you value your time and money, and want to delegate customer service and store operations to trustworthy, well-educated, highly trained agents fluent in English for an affordable fee, then this is for you.
No online store owner wakes up in the morning,
excited to answer customers’ questions, process orders, handle returns, or issue refunds, right?
That’s why our team (or should we say your team) will take care of that to help you focus on improving your store and growing your business.
Want to run your store on autopilot?
Our talented team of eCommerce customer service experts is ready to run your store without you lifting a finger.
We understand the entire ordering lifecycle of an online store.
That includes sales questions, upselling, cross-selling, fulfillment, shipping, after-sales service, refunds, and all other activities.
Why our eCommerce remote customer service?
Because with us, you'll:
- Put your online store on autopilot and focus on improving your products and marketing them.
- Increase sales by answering customers’ questions as soon as they come via email or chat and avoid losing them to competitors.
- Increase recurring revenue by building an army of loyal customers using our highly effective and proven techniques.
- Generate extra sales by treating your customers like royalty and giving them what they need as soon as they need it, turning them into advocates who will bring more customers.
And much much more. You can find the complete list of benefits here.
Our highly trained agents can:
- Answer sales questions as fast as possible via email, social media, or chat.
- Process your store orders and buy from suppliers if needed.
- Handle and reduce refunds and returns.
- Turn regular, skeptical, and angry customers into loyal ones.
- Help you look more professional by answering after-sales and usage questions.
They do all the above using proven replies and techniques, so your only job will be to improve your products, market them, and grow your store.
