You won't have to waste your time on boring agents interviews or answering dull customers' questions.
Knowing that you have your customer support work covered, you can focus on marketing your products or making strategic decisions to grow your business.
BTW, giving you some time off or a vacation
Is our most loved success metric.
You'll get agents who write perfect English and are hard to find unless you spend lots of time headhunting.
We don't guarantee someone in a seat.
We guarantee quality by investing in our people management, coordination, hiring, and training process.
Our agents handpicked to give you an incredible experience.
We guarantee that you'll save money from the first month you invest in our service.
That way, you'll have more money to grow your business or improve your lifestyle.
With us, you don't have to worry about employee benefits or retention plans.
No need for an office (or a bigger one), and your business will become a multicultural organization.
Prices are flexible. So, you can build an experienced CS team without spending a fortune.
You already have enough to take care of, no?
When hiring in-house agents, you or a team member must do the training and management.
With Helprive, you handover the training material (or do the training) once, and we do future training, education, and ongoing management without any extra fees.
The communication will be the fastest as we hire in-house agents.
Finally, you don't have to monitor the quality because we do it for you.
So, you'll get more with less management effort.
We maximize your Return On Advertising Spend by turning more website visitors into customers.
Our team answers requests as they arrive, using proven techniques to increase the conversion rate and reduce the churn/refund rate.
So, you'll help your customers faster by reducing long waiting times and ditching slow responses.
Whenever a company launches a new product, feature, or design, support requests volume goes up.
The same happens, if something breaks, and during the holidays or seasons. That's why our teams are built to scale dynamically.
You benefit from our experience and knowledge to step up your customer success game as your business grows, because we'll suggest the latest techniques to retain your users and keep them happy.
Helprive provides done-for-you remote online operations and customer or technical support services that will keep your buyers happy on autopilot while saving you time, money, and energy.
That way, you won’t have to do boring interviews, answer dull, repetitive questions, or feel overworked all the time.
You only need to focus on improving, marketing, and growing your business; while getting the customers’ feedback that you need to do so from us.